FAQs

FAQs

Have questions about Western Window Systems products?

Check out our Frequently Asked Questions. Still can’t find the answer? Submit an online request and we’ll put you in touch with one of our representatives.

Quotes and Ordering

You can purchase our products through authorized dealers throughout North America. To find one near you, go here.

Lead times fluctuate from week to week and can vary depending on product type and finishes. Check with your dealer at the time of your order for a confirmed lead time.

Delivery/Installation

Your shipping cost depends on your location and the size of your order.

We recommend installation be performed by an experienced professional in accordance with the tested and accepted installation techniques of the American Architectural Manufacturers Association (AAMA) and Western Window Systems; written installation instructions, which are supplied with all of our products. Following these instructions is required for a correct install and to maintain product warranty.

All of our window and door systems are delivered complete and ready for installation.

Care/Service

Our Products

Currently, our door systems are not hurricane rated.

Warranty